FAQs

Pre-Opening

When will SplashMania be opening its doors to visitors?

Hello there!
We will be opening our doors to you in 2023. Soon, everyone can come and have a splashing good time! Are you excited? Because we are! See you soon.
Be the first ones to know when you follow our social media pages on Instagram and Facebook!
IG: www.instagram.com/splashmania.my
FB: www.facebook.com/splashmania.my

Hai!
Kami akan beroperasi pada tahun 2023. Tidak lama lagi, semua orang boleh datang untuk menikmati pengalaman yang menyeronokkan! Kami harap anda teruja dan kami tidak sabar untuk berjumpa dengan anda.
Ingin menjadi orang pertama untuk mengetahui sebarang info berkenaan SplashMania? Ikuti laman sosial kami di Facebook dan Instagram!
IG: www.instagram.com/splashmania.my
FB: www.facebook.com/splashmania.my

I’m an influencer. Will you be having a special entry day for influencers only?

Hello there and yes, of course! Our influencer friends will get a special day dedicated just to them.
More to be revealed on this special day soon, so stay tuned to our social media channels for more updates.
If you're an influencer who's interested in partnering with us, kindly write to hello.glplay@gamudaland.com.my. Thank you.

Hi! Sudah tentu! Rakan influencer kami akan mendapat hari istimewa khusus untuk mereka.
Lebih banyak lagi yang akan anda ketahui tentang hari istimewa ini tidak lama lagi, jadi pastikan anda nantikan di saluran media sosial kami!
Jika anda seorang influencer yang berminat untuk bekerjasama dengan kami, sila e-mel kami di hello.glplay@gamudaland.com.my. Terima kasih.

I’m an influencer. How can I sign up to be one of your ambassadors?

Hi there, thank you for your interest.
If you're an influencer who's interested in exploring a potential partnership with SplashMania, kindly write to hello.glplay@gamudaland.com.my with the inclusion of:
- Name
- Contact Number
- A bit about yourself
- Relevant links
- Any other materials that you may want to show us
We look forward to hearing from you soon!

Hai, terima kasih kerana menghubungi kami.
Jika anda seorang influencer yang berminat untuk bekerjasama dengan SplashMania, sila e-mel kami di hello.glplay@gamudaland.com.my dan kongsi butiran di bawah:
- Nama
- Nombor telefon
- Ceritakan sedikit tentang diri anda
- Sebarang pautan yang berkaitan dengan diri anda
- Sebarang bahan lain yang anda ingin kongsi bersama kami
Kami teruja untuk berhubung dengan anda!

Do you have a newsletter I can sign up to for your latest updates?

Hi there, thank you for your interest.
If you wish to learn more about SplashMania, kindly click the link below to sign up for more exclusive updates.
https://gamudaland.com.my/gamudacove/splashmania/
Thank you.

Hai, terima kasih kerana berminat.
Jika anda ingin mengetahui lebih lanjut tentang SplashMania, sila klik pautan di bawah untuk mendaftar untuk berita eksklusif terkini.
https://gamudaland.com.my/gamudacove/splashmania/
Terima kasih.

Where will SplashMania be located at?

Hello there!
SplashMania will be set in Gamuda Cove! The heart of nature, surrounded by lush greenery from trees we've planted and where you can hear the splash — that's where we'll be! More to be revealed soon so stay tuned.

Hai!
SplashMania berlokasi di Gamuda Cove yang dikelilingi alam semula jadi seperti pokok-pokok yang ditanam oleh kami. Di situ juga anda boleh dengar keriangan yang menantikan anda! Lebih banyak lagi yang akan dikongsikan di laman sosial media kami tidak lama lagi!

Will there be pre-opening ticket sales for cheaper, discounted tickets?

Hello there, thank you for your interest.
We'll have special deals and rates to celebrate the opening of SplashMania. Follow our social pages to be on the lookout for these promotions!

Hai, terima kasih atas minat anda.
Kami akan menawarkan pelbagai promosi yang menarik pada kadar istimewa untuk meraikan pembukaan SplashMania. Ikuti laman sosial kami untuk berita tentang promosi ini!

Are there any promotions or deals currently?

Hi there, thank you for reaching out to us.
We do not have any ongoing promotions at the moment – not yet. To be the first ones to know about any exclusive deals and promotions, be sure to follow our social media pages as we'll be posting any and all ongoing promotions.

Hai, terima kasih kerana menghubungi kami.
Kami tidak mempunyai sebarang promosi yang sedang berlangsung buat masa ini – atau lebih tepat, BELUM lagi. Untuk menjadi orang pertama yang mengetahui tentang sebarang tawaran dan promosi eksklusif, pastikan anda mengikuti laman media sosial kami.

When will ticket sales start?

Hi there, thank you for your interest and excitement!
We are currently not selling tickets to SplashMania yet but be sure to follow our social pages to get updated on it when we do.

Hai, terima kasih atas minat dan keterujaan anda!
Pada masa ini, penjualan tiket untuk SplashMania belum lagi bermula tapi pastikan anda mengikuti halaman sosial kami dan nantikan pengumuman jualan tiket tidak lama lagi.

Are you accepting volunteers to help out on the day of the launch?

Hey you, you wish to be a part of our Splash Team as a volunteer?
Thank you for your interest! At the moment, we are not looking for any volunteers but do keep an eye on our social media pages. If we do require your help, you'll find out from our social media pages.

Hai, terima kasih atas minat anda untuk menjadi sebahagian daripada Pasukan Splash kami sebagai sukarelawan!
Buat masa ini, kami tidak mengambil mana-mana sukarelawan tetapi, pastikan anda ikuti halaman media sosial kami untuk sebarang pengumuman jika sebarang pertolongan anda diperlukan!

Will all the rides be available to enjoy on the day of opening?

Hi there, When our doors open for the grand launch of Malaysia's first-ever rainforest-themed water theme park, SplashMania will be in full force so YES! All the rides and attractions will be available for our visitors.

-

What do you mean by, “Where nature meets fun”?

Hello there, With our green goals and aspirations at the core of what we do, SplashMania strives to be a rainforest-themed water theme park where one can experience all the fun there is to a water theme park amidst nature.
SplashMania is a true embodiment of, ""Where nature meets fun"" because of how it's uniquely surrounded by trees — 90% of which stems from Gamuda Land's Advanced Tree Planting method.

Hai, Dengan matlamat dan aspirasi hijau kami sebagai teras kepada apa yang kami lakukan, SplashMania berusaha untuk menjadi taman air bertemakan hutan hujan di mana seseorang boleh mengalami semua keseronokan di taman tema air dikelilingi alam semula jadi.
SplashMania adalah penjelmaan sebenar, ""Di mana alam bertemu dengan keseronokan"" kerana ia memiliki aspek unik iaitu dikelilingi pokok dimana 90% disumbangkan oleh kaedah Penanaman Pokok Lanjutan Gamuda Land.

How can I work for SplashMania?

Hello there, thank you for your interest in wanting to be a part of our Splash Team!
If you think you'd be a great fit at our water park, here's how you can apply:
1. Walk into Gamuda Cove every Thursday from 10am - 3pm with your updated resume, IC copy, passport-sized photograph, latest payslip copy, academic certificates copy, and Covid-19 vaccination certificate.
OR
2. Send your resume to careers@gamudaland.com.my
You can search for Gamuda Cove on:
Waze: https://waze.com/ul/hw2822m7f6
Google Maps: https://goo.gl/maps/Hz3iXQBPCyB8pBTd7
If you have any other questions, feel free to reach out to us! Otherwise, we look forward to seeing you or your applications.

Hai, terima kasih kerana berminat untuk menjadi sebahagian daripada Pasukan Splash kami!
Berikut ialah cara anda boleh memohon:
1. Kunjungi Gamuda Cove setiap hari Khamis dari 10 pagi hingga 3 petang dengan resume anda yang dikemas kini, salinan IC, gambar berukuran pasport, salinan slip gaji terkini, salinan sijil akademik dan sijil vaksinasi Covid-19.
ATAU
2. Hantar resume anda ke careers@gamudaland.com.my
Anda boleh mencari Gamuda Cove di:
Waze: https://waze.com/ul/hw2822m7f6
Google Maps: https://goo.gl/maps/Hz3iXQBPCyB8pBTd7
Jika anda mempunyai sebarang soalan lain, sila hubungi kami! Jika tidak, kami tidak sabar untuk berjumpa dengan anda.

What are the available job openings at SplashMania?

Hi there, thank you for your interest!
We are currently accepting applications for the below positions to be a part of our Splash Team:
- Lifeguards
- Theme Park Crews
- Guest, Services and Ticketing Crews
- Food & Beverage Crews
- Artist
- Commis
- Steward
- Graphic Designer
- Sales & Marketing Exec
- Warehouse Admin Officer
- Purchasing Officer
- Technician
- Chargeman
- Videographer cum Photographer
Could you be the newest addition to our Splash Team? If you think you are, then here's how to apply:
1. Walk into Gamuda Cove every Thursday from 10am - 3pm with your updated resume, IC copy, passport-sized photograph, latest payslip copy, academic certificates copy, and Covid-19 vaccination certificate.
OR
2. Send your resume to careers@gamudaland.com.my
If you have any other questions or concerns, feel free to reach out to us. Otherwise, we look forward to seeing you or your applications soon!

Hai, terima kasih kerana berminat!
Kami sedang menerima permohonan untuk jawatan di bawah untuk menjadi sebahagian daripada Pasukan Splash kami:
- Lifeguard
- Krew Taman Tema
- Kru Tetamu, Perkhidmatan dan Tiket
- Krew Makanan & Minuman
- Artis
- Commis
- Steward
- Pereka grafik
- Eksekutif Jualan & Pemasaran
- Pegawai Pentadbir Gudang
- Pegawai Pembelian
- Juruteknik
- Penjaga kuasa
- Juruvideo/Jurugambar
Jika anda berminat dengan mana-mana jawatan di atas, berikut ialah cara memohon:
1. Kunjungi Gamuda Cove setiap hari Khamis dari 10 pagi hingga 3 petang dengan resume anda yang dikemas kini, salinan IC, gambar berukuran pasport, salinan slip gaji terkini, salinan sijil akademik dan sijil vaksinasi Covid-19.
ATAU
2. Hantar resume anda ke careers@gamudaland.com.my
Jika anda mempunyai sebarang soalan lain, sila hubungi kami! Jika tidak, kami tidak sabar untuk berjumpa dengan anda.

General & Park Information

Where is SplashMania located at?

Hi there! SplashMania is located in Gamuda Cove. Our address is as below:
Gamuda Cove Experience Gallery
Persiaran Cove Sentral,
Bandar Gamuda Cove,
42700 Dengkil, Selangor Darul Ehsan, Malaysia.
Find us on Waze or Google Maps at Gamuda Cove Experience Gallery.
We cannot wait for you to make a splash at SplashMania. See you soon!

Hai! SplashMania terletak di Gamuda Cove. Alamat kami adalah :
Gamuda Cove Experience Gallery
Persiaran Cove Sentral,
Bandar Gamuda Cove,
42700 Dengkil, Selangor Darul Ehsan, Malaysia.
Kami tidak sabar untuk berjumpa dengan anda di SplashMania.

What are the opening hours?

Hello there! We are open everyday at 10am to 6pm except on Wednesdays. If the Wednesday falls on a Public Holiday or school holidays than the park will be open with the regular timing.

Hai! Kami beroperasi setiap hari pada pukul 10 pagi hingga 6 petang kecuali pada hari Rabu. Jika hari Rabu itu jatuh pada hari cuti umum atau cuti sekolah, taman tema air akan dibuka mengikut waktu operasi biasa.

Are there any food and beverage available in the park?

Hello there, Yes, there will be! We have a variety of concepts, such as Fast Food, Local Delicacy, New Orleans, Coffee & Pastries, Vegetarian and Snacks all for your indulgence and before and after hitting the waters.

Hai, Ya, kami mempunyai pelbagai konsep makanan, termasuk makanan segera, makanan tempatan, New Orleans, Kopi & Pastri, makanan vegetarian dan makanan ringan. Semuanya untuk kesenangan anda sebelum atau selepas anda berseronok.

Is there a place to store my belongings inside the park?

Hi there, thank you for reaching out to us.
Fret not, we have lockers available for rent should you wish to have one for the day to keep your belongings in during your visit to SplashMania.

Hai, terima kasih kerana menghubungi kami.
Jangan risau, kami menyediakan loker untuk disewa sekiranya anda ingin menyimpan barang-barang anda semasa lawatan anda ke SplashMania.

What are the best days to visit?

Hi there, thank you for reaching out to us.
Well, the best days to visit are... Monday, Wednesday, Thursday, Friday, Saturday, Sunday – you get it! It's ANY DAY!

Hai, terima kasih kerana menghubungi kami.
Hari terbaik untuk melawat ialah... Isnin, Rabu, Khamis, Jumaat, Sabtu atau Ahad! Setiap hari yang kami beroperasi adalah hari terbaik!

Are there any hotel accommodations nearby?

Hey you, will you be coming a longgg way to SplashMania from where you're at? Don't worry, Mövenpick Hotel & Convention Centre KLIA will be located within the vicinity for a nearby accommodation option from the water park.

Hai, adakah anda melawat SplashMania dari tempat asal yang jauh? Jangan risau, Mövenpick Hotel & Convention Centre KLIA terletak di kawasan sekitar untuk pilihan penginapan berdekatan dengan taman tema air kami.

Do you have a place for nursing mothers to feed their babies?

Hello there, Yes, of course! We will have clear signages at the venue indicating where the area is made available.

Hai, Ya, sudah tentu! Kami akan mempunyai papan tanda yang jelas untuk menunjukkan kawasan yang tersedia untuk ibu menyusu.

Are strollers and wheelchairs available for rent?

Hello there! Such amenities will definitely be made available to rent during your visit. Do speak to our ever-so-friendly Splash Team for more assistance on this when you're there.

Hai! Kemudahan tersebut pasti akan disediakan untuk disewa semasa lawatan anda. Anda hanya perlu bercakap dengan Pasukan Splash kami untuk mendapatkan bantuan lanjut apabila anda berada di sana.

What should I do if I lose something while I’m visiting the park?

Hi there, thank you for reaching out to us. Don't worry, we're ready to help! For such matters, do head over to Guest Services for more assistance.

Hai, terima kasih kerana menghubungi kami. Jangan risau, kami sedia membantu! Untuk perkara sedemikian, sila pergi ke Perkhidmatan Tetamu atau lebih dikenali sebagai Guest Services untuk mendapatkan bantuan lanjut.

Is there ATM at the park?

Hi there, thank you for reaching out to us. No, there will not be an ATM available at the park at the moment. But we are considering to make the arrangements in the near future.

Hai, terima kasih kerana menghubungi kami. Maaf, ATM tidak akan tersedia di lokasi taman tema air buat masa ini tetapi kami berada dalam proses untuk menempatkan kemudahan ATM dijangka masa terdekat.

When I’m in the park, how do I pay for my purchases?

Hi there, thank you for your interest. We will have the payment modes of cash and e-wallet available for visitors.

Hai, terima kasih kerana berminat. Kami akan menerima pembayaran secara tunai dan e-wallet untuk pelawat.

Where can I park my car?

Hello there, we cannot wait for your arrival at SplashMania! To park your cars, we have a carpark podium that will be exclusive for SplashMania visitors only.

Hai, kami tidak sabar menunggu ketibaan anda di SplashMania! Untuk parkir kereta anda, kami mempunyai podium tempat letak kereta eksklusif untuk pelawat SplashMania.

How much is parking per day?

Hi there, thank you for your interest. We'll be providing more details on this later on to get you all prepared for your first visit at SplashMania! Be sure to follow our social pages for more updates.

Hai, terima kasih kerana berminat. Kami akan kongsikan butiran lanjut mengenai perkara ini sebelum lawatan pertama anda di SplashMania! Pastikan anda mengikuti halaman sosial kami untuk maklumat terkini!

Is there free WiFi in the park?

Hi there, thank you for reaching out to us. Stay connected wherever you are in SplashMania with free WiFi made widely available in the entire water park.

What happens if it rains?

Why should we let the weather stop our fun? If it rains, get prepared to be EVEN WETTER! We hope to see you dancing and having fun in the rain with us.

Cuaca tidak akan dapat menghentikan keseronokan kita! Anda sudahpun basah, jadi kenapa anda perlu risau? Jika hujan, bersiap sedia untuk menjadi LEBIH BASAH! Kami berharap dapat melihat anda bergembira di bawah hujan bersama kami.

I forgot my belongings! Will I be able to purchase basic swimming equipment at the park?

Hello there and worry not! We'll have basic swimming equipment and all kinds of water park essentials ready for purchase at SplashMania.

Hai, jangan risau! Kami akan menyediakan peralatan renang asas dan semua jenis keperluan taman tema air sedia untuk dibeli di SplashMania.

Do you have life jackets and kid’s tubes available?

Hello there, thank you for your interest. The safety of our visitors is our priority. We will have life jackets and kid's tubes exclusively for SplashMania visitors.

Salam sejahtera, terima kasih kerana berminat. Keselamatan pengunjung kami adalah keutamaan kami. Kami akan mempunyai jaket keselamatan dan tiub kanak-kanak eksklusif untuk pelawat SplashMania.

How can I get to SplashMania by public transport?

Hello there, thank you for reaching out to us. As of now, we do not have any public transportation directly to the water park available. We suggest carpooling for transportation (as that's the eco-friendly way!

Halo, terima kasih kerana menghubungi kami. Setakat ini, kami tidak mempunyai sebarang pengangkutan awam terus ke taman tema air yang disediakan. Kami mencadangkan untuk anda carpool (kerana cara itu lebih mesra alam!

Rides & Attractions

What are the height requirements for the rides?

Hello there, thank you for reaching out to us. There will be certain rides that will impose a height restriction but this varies based on the specific rides. Nonetheless, there is something for everyone at SplashMania. Why not drop by and find out? See you!

Hai, terima kasih kerana menghubungi kami. Ada beberapa aktivit tertentu yang akan dikenakan had ketinggian. Tapi yang pasti, terdapat aktiviti untuk semua orang di SplashMania. Jangan lupa untuk singgah di SplashMania dan jumpa anda di sana!

Are there weight restrictions on the rides?

Hello there, thank you for your interest. For the safety of our visitors, there will be weight restrictions on most of our slides.

Salam sejahtera, terima kasih atas minat anda. Untuk keselamatan pelawat kami, akan mengenakan had berat badan pada kebanyakan gelongsor air kami.

Are there any attractions that are only open on certain days?

Hi there, thank you for your interest. All rides and attractions are open as per the water park operation time unless stated otherwise.

Hai, terima kasih atas minat anda. Semua aktiviti dan tarikan dibuka mengikut masa operasi taman air melainkan jika dinyatakan sebaliknya.

Are there any attractions that require a special set of clothing?

Hello there, thank you for your interest. Yes, there are certain rides and attractions that will require a special set of clothing. Be sure to come prepared with all your swimming gear! We have lockers available for rent to safe keep all of your belongings. However, you may choose to purchase them directly at SplashMania as we will have kiosks selling swimming equipment.

Salam sejahtera, terima kasih atas minat anda. Ya, terdapat aktiviti dan tarikan tertentu yang memerlukan set pakaian khas. Pastikan anda bersedia dengan semua peralatan renang anda! Kami mempunyai loker untuk disewa untuk menyimpan semua barang anda dengan selamat. Walau bagaimanapun, anda boleh memilih untuk membelinya terus di SplashMania kerana kami akan mempunyai kiosk yang menjual peralatan renang.

Which one is your best ride for an adrenaline junkie?

Hello there, fellow adrenaline junkie! For some thrilling and heart pumping rides, you can try our Leap Jump as well as Roxy's Runway. Tell us how it goes - if you're not too scared afterwards.

Hai, rakan pencinta adrenalin! Untuk aktiviti yang mendebarkan, anda boleh mencuba Leap Jump serta Roxy's Runway. Jangan lupa untuk kongsikan pengalaman anda setelah anda mencuba (kalau anda tidak menyerah diri sebelum itu)!

How many slides does SplashMania have?

Hello there, thank you for your interest. We have a total of 24 fun-filled water slides!

Salam sejahtera, terima kasih kerana berminat. Kami mempunyai sejumlah 24 gelongsor air yang menyeronokkan!

Are there any rides for small children to enjoy?

Hi there, thank you for your (and your little one's) interest! Small children can have a blast at our Mini Monsta, Mini Twista and Mini Maniac.

Hai, terima kasih atas minat anda! Kanak-kanak kecil boleh berseronok di Mini Monsta, Mini Twista dan Mini Maniac kami.

Are we allowed to dive into pools?

Hello there! For safety purposes, visitors will not be allowed to dive into any of our pools.

Apa khabar di sana! Untuk tujuan keselamatan, pelawat tidak dibenarkan untuk menyelam di kolam kami.

Can I bring my own surfboard?

Hi there, thank you for your interest. No, our visitors are not allowed to bring their own surfboards into the water park as we do not allow surfing in SplashMania. However, we do have a surf pool with surfboards included if you decide to go.

Hai, terima kasih kerana berminat. Tidak, pelawat tidak dibenarkan untuk membawa papan luncur sendiri ke dalam taman air kerana kami tidak membenarkan aktiviti meluncur di SplashMania. Walau bagaimanapun, kami mempunyai kolam luncur yang juga disediakan papan luncur jika anda berminat.

Can my kid ride the attractions while on my lap?

Hi there, thank you for your interest. For safety purposes, this will not be allowed. While there are certain rides and attractions where small children can enjoy supervised, please check with our staff on duty for how your children should be supervised.

Hai, terima kasih kerana berminat. Untuk tujuan keselamatan, ini tidak akan dibenarkan. Walaupun terdapat aktiviti dan tarikan tertentu di mana kanak-kanak kecil boleh bermain dengan pengawasan. Sila semak dengan kakitangan kami yang bertugas untuk mengetahui cara anak-anak anda harus diawasi.

Do all rides require the usage of a tube or only selected rides?

Hello there, thank you for reaching out to us. Only certain rides will require the usage of a tube (which you can get from us directly at the water park!). Some rides however... will not need a tube. In other words, just you in your swimwear and the slide.

Hai, terima kasih kerana menghubungi kami. Hanya aktiviti tertentu memerlukan penggunaan tiub (yang anda boleh sewa daripada kami di taman tema air). Namun ada juga beberapa aktiviti yang tidak memerlukan tiub. Hanya anda dalam pakaian renang anda!

Pricing & Admissions

Where can I purchase tickets from?

Hello there, thank you for your interest. You may purchase tickets from our online website at https://tix.glplay.com.my/splashmania-general-admission Tickets will also be available for walk-in purchases at designated counter in SplashMania. We cannot wait to see you!

Salam sejahtera, terima kasih kerana berminat. Anda boleh membeli tiket dari laman web dalam talian kami di https://tix.glplay.com.my/splashmania-general-admission Tiket juga boleh didapati untuk pembelian secara walk-in di kaunter yang ditetapkan di SplashMania. Kami tidak sabar untuk berjumpa dengan anda!

I’m a Malaysian citizen and student. Am I entitled to any discounts?

Hello there, thank you for your interest. Kindly refer to our website at https://glplay.com.my/promotions or our social media pages to be the firsts to know about any and all of our latest promotions and deals.

Salam sejahtera, terima kasih kerana berminat. Sila rujuk laman web kami di https://glplay.com.my/promotions atau halaman media sosial kami untuk mengetahui tentang semua promosi dan tawaran terkini kami.

I’m a Malaysian senior citizen. Am I entitled to any discounts?

Hi there, thank you for your interest. For senior citizens, you are entitled to purchase our tickets at a Child Rate. We welcome all walks of life to the park and you're NEVER too old to have fun. See you here!

Hai, terima kasih kerana berminat. Bagi warga emas, anda layak untuk membeli tiket kami pada harga tiket kanak-kanak. Kami mengalu-alukan semua lapisan masyarakat ke taman tidak kira tua ataupun muda untuk berseronok. Jumpa anda di sini!

I’m a Malaysian handicapped citizen. Am I entitled to any discounts?

Hi there, thank you for your interest. For Persons With Disabilities, you are entitled to a 50% discount on our tickets. Feel free to reach out to us if you have more questions.

Hai, terima kasih kerana berminat. Bagi golongan Orang Kurang Upaya, anda layak mendapat diskaun 50% untuk tiket kami. Sila hubungi kami jika anda mempunyai sebarang soalan yang ingin diajukan.

I would like to save the trees and not print my ticket. Will I be able to show a digital copy upon entry?

Hi there, fellow eco-warrior. Props to you for wanting to save our trees! As part of the larger Gamuda Cove masterplan, SplashMania is committed to sustainability too. As such, we are currently working out some of our initiatives and water park features that will be in line all of Gamuda Land's environmentally-conscious efforts. We request your patience on this as we'll have to keep you posted on this. Do follow our social pages on Facebook and Instagram to be the first ones to know!

What is the refund policy?

Hi there, thank you for reaching out to us. There will be no refund policies available for all tickets purchased. However, if you have an emergency or a valid reason for your unattendance, kindly email hello.glplay@gamudaland.com.my with a copy of your ticket purchased and our relevant teams will assist you with your request.

Hai, terima kasih kerana menghubungi kami. Polisi bayaran balik tidak akan tersedia untuk semua tiket yang dibeli. Walau bagaimanapun, jika anda mempunyai kecemasan atau sebab yang munasabah untuk ketidakhadiran anda, sila e-mel hello.glplay@gamudaland.com.my dengan salinan tiket anda yang dibeli dan pasukan kami akan mempertimbangkan permintaan anda.

Can I get a discount for group buys?

Hello there, thank you for your interest. Well, you know what they say... the more, the merrier, right? So, YES of course! Kindly reach out to hello.glplay@gamudaland.com.my for more information on this. Thank you.

Salam sejahtera, terima kasih kerana berminat. Anda pasti pernah dengar pepatah ""lagi ramai, lagi meriah!"" Jadi, sudah tentu ada! Sila hubungi hello.glplay@gamudaland.com.my untuk mendapatkan maklumat lanjut tentang perkara ini. Terima kasih.

Is there a SplashMania Express Pass I can purchase?

Hi there, thank you for your interest. No, we do not have Express Passes available at the moment. However, this is definitely something that we're working on so do keep an eye out on our social pages to be the first to know about this! Thank you.

Hai, terima kasih kerana berminat. Tidak, kami tidak mempunyai Pas Ekspres yang tersedia pada masa ini. Walau bagaimanapun, ini sememangnya sesuatu yang sedang kami usahakan, jadi sila ikuti halaman sosial kami untuk menjadi orang pertama yang mengetahui tentang perkara ini! Terima kasih.

Does SplashMania have Annual Passes for sale?

Hi there, thank you for your interest. No, we do not have Annual Passes available at the moment. Do keep an eye out on our social pages to be the first to know about this! Thank you.

Hai, terima kasih kerana berminat. Tidak, kami tiada Pas Tahunan tersedia pada masa ini. Walau bagaimanapun, ini sememangnya sesuatu yang sedang kami usahakan, jadi sila ikuti halaman sosial kami untuk menjadi orang pertama yang mengetahui tentang tawaran ini! Terima kasih.

Do you offer rain checks?

Hello there, thank you for reaching out to us. At SplashMania, nothing can stop us from having fun - not even the weather! Therefore, there will be no refunds made for this. Thank you.

Hai, terima kasih kerana menghubungi kami. Di SplashMania, tiada apa yang boleh menghalang kami daripada berseronok - termasuk cuaca! Oleh itu, tiada bayaran balik akan dibuat atas sebab ini. Terima kasih.

Where do I check for the latest promotions?

Hi there, thank you for your interest. For all of our latest promotions, you can keep a lookout for it on our social media pages or on our website at https://glplay.com.my/promotions

Hai, terima kasih kerana berminat. Untuk semua promosi terkini kami, anda boleh terus ikuti halaman media sosial kami atau di laman web kami di https://glplay.com.my/promotions

Can I buy tickets from a third-party reseller?

Please be advised that we are unable to verify nor guarantee the validity or authenticity of tickets not purchased directly from us. For ticket purchases via a third party online platform, you would have to refer to their terms and conditions (for eg. booking must be made prior to visit date).

If you are hesitant about purchasing from any third party online platform, we recommend that you purchase tickets directly through our website or alternatively from our authorised reseller which can be found here.

Harap maklum bahawa kami tidak dapat mengesahkan atau menjamin kesahihan tiket yang tidak dibeli melalui laman web kami. Untuk pembelian tiket melalui platform pihak ketiga, anda perlu merujuk kepada terma dan syarat mereka (cth. tempahan mesti dibuat sebelum tarikh lawatan, penukaran & sebagainya).

Jika anda teragak-agak untuk membeli daripada mana-mana platform dalam talian pihak ketiga, kami mengesyorkan agar anda membeli tiket terus melalui laman web kami atau secara alternatif daripada penjual sah kami seperti yang tersenarai di sini.

If I'm unable to make it to the water theme park and decies to visit it another day. Will I be able to do so?

Hi there, thank you for reaching out to us. No, you will not be able to transfer your ticket to another day. All purchased tickets are non-refundable unless stated so. So, don't forget to plan your visit right so you can make a hugeee splash when you get here!

Hai, terima kasih kerana menghubungi kami. Tidak, anda tidak akan dapat memindahkan tiket anda ke hari lain. Semua tiket yang dibeli tiada bayaran balik melainkan dinyatakan sedemikian. Jadi, jangan lupa untuk merancang lawatan anda dengan betul!

Can children under the age of 12 visit SplashMania by themselves?

Hi there! At SplashMania, we welcome everyone who's down to have some fun in the water! Children are most definitely welcomed to the park. For those below 13, they must be accompanied by an adult at all times.

Hai! Di SplashMania, kami mengalu-alukan semua orang untuk berseronok di dalam air! Kanak-kanak pasti dialu-alukan ke taman. Bagi mereka yang berumur di bawah 13 tahun, mereka mesti ditemani oleh orang dewasa pada setiap masa.

Any rides for extra charge?

Hello there, thank you for your interest. Yes, we do have rides that follow a pay per ride system. These would be the Flowrider, Confidence Jump and Zipline.

Salam sejahtera, terima kasih kerana berminat. Ya, kami mempunyai aktiviti yang mengikut sistem ""pay per ride"", iaitu Flowrider, Confidence Jump dan Zipline.

Is re-entry allow?

Hi there, thank you for contacting us. No, re-entries are not allowed with our tickets as our ticket is per entry. Thank you.

Hai, terima kasih kerana menghubungi kami. Tidak, kemasukan semula tidak dibenarkan dengan tiket kami kerana tiket kami adalah untuk kemasukan satu kali sahaja. Terima kasih.

Policies & Restrictions

Is there a dress code?

Hi there, Of course there is! Anything that you don't mind getting SPLASHED ON and WET in. For that, we would advise that you wear your swimwear (as all our rides require you to wear so) and bring spare clothes for a change later.

Hai, Sudah tentu ada! Untuk itu, kami menasihatkan anda memakai pakaian renang anda (kerana semua aktiviti kami memerlukan anda memakainya) dan bawa pakaian ganti untuk bertukar kemudian.

Are there items I won’t be allowed to bring with me to SplashMania?

Hi there, thanks for reaching out to us. SplashMania visitors will not be allowed to bring any dangerous or illegal items into the premise. Entry will not be allowed for those who are carrying such items. To view our full list of prohibited items, kindly visit https://tix.glplay.com.my/splashmania-general-admission Thank you.

Hai, terima kasih kerana menghubungi kami. Pelawat SplashMania tidak akan dibenarkan membawa apa-apa barang berbahaya atau terlarang ke dalam premis. Jika anda didapati membawa sebarang barangan terlarang, anda tidak akan dibenarkan masuk sama sekali. Untuk melihat senarai penuh barang terlarang kami, sila lawati https://tix.glplay.com.my/splashmania-general-admission Terima kasih.

Am I allowed to bring my own food and beverages into the park?

Hi there, thank you for reaching out to us. SplashMania visitors will not be allowed to bring their own food and beverages into the water park. We have kiosks selling a huge variety of foods and beverages for your indulgence! To view our full list of vendors, kindly visit https://glplay.com.my/splashmania Thank you.

Hai, terima kasih kerana menghubungi kami. Pelawat SplashMania tidak akan dibenarkan membawa makanan dan minuman mereka sendiri ke dalam taman tema air. Kami mempunyai kiosk yang menjual pelbagai jenis makanan dan minuman untuk anda! Untuk melihat senarai penuh vendor kami, sila lawati https://glplay.com.my/splashmania Terima kasih.

Can I bring my drone into the park?

Hello there, thanks for reaching out to us. SplashMania visitors will not be allowed to bring their own drones into the park for safety reasons.

Hai, terima kasih kerana menghubungi kami. Pelawat SplashMania tidak akan dibenarkan membawa dron mereka sendiri ke dalam taman tema air atas sebab keselamatan.

Are visitors with disabilities allowed in SplashMania?

Hi there, thank you for your interest. At SplashMania, we will not tolerate any discrimination. We strongly believe in leaving no one behind and of course, EVERYONE being entitled to a good splashing fun time! Visitors who are Persons With Disabilities will most definitely be allowed to enter the premise. We have wheelchairs available for rent too. To find out more about this, kindly reach out to hello.glplay@gamudaland.com.my Our relevant departments on-site will be able to provide you with the necessary information you need for a PWDs' visit to SplashMania. Thank you.

Hai, terima kasih kerana berminat. Di SplashMania, kami tidak akan bertolak ansur dengan sebarang diskriminasi. Kami percaya bahawa SEMUA ORANG berhak mendapat masa yang menyeronokkan! Pelawat OKU akan dibenarkan untuk masuk ke premis taman tema air. Kami juga menyediakan kerusi roda untuk disewa. Untuk mengetahui lebih lanjut tentang perkara ini, sila hubungi hello.glplay@gamudaland.com.my Pihak kami yang tertentu akan dapat memberikan anda maklumat yang diperlukan untuk lawatan OKU ke SplashMania. Terima kasih.

Are pets permitted at SplashMania?

Hi there, thank you for your interest. While we absolutely cannot resist the cuteness of any and all furbabies, they will not be allowed into the water park. We hope you understand as this is part of our protocol to keep our visitors safe and our water park clean for you. Thank you.

Hai, terima kasih kerana berminat. Walaupun haiwan peliharaan anda sangat comel, mereka tidak akan dibenarkan masuk ke taman tema air. Kami harap anda faham kerana ini adalah sebahagian daripada protokol kami untuk memastikan pelawat kami selamat dan taman tema air kami bersih untuk anda. Terima kasih.

How can I re-enter the park if I had to leave for a short while due to personal reasons?

Hi there, thank you for reaching out to us. In such situations, kindly make your way to the Guest Services where our team on-site will be able to assist you. Thank you.

Hai, terima kasih kerana menghubungi kami. Dalam situasi sedemikian, sila pergi ke Perkhidmatan Tetamu atau Guest Services di mana pasukan kami di lokasi akan dapat membantu anda. Terima kasih.

Can I bring my own alcohol into the park?

Hi there, thank you for reaching out to us. SplashMania visitors will not be allowed to bring their own alcoholic beverages into the park or any other outside beverage for that matter. We do have kiosks selling a variety of food and beverages (yes, even boozey ones! ).

Hai, terima kasih kerana menghubungi kami. Pelawat SplashMania tidak akan dibenarkan membawa minuman beralkohol mereka sendiri ke dalam taman atau mana-mana minuman luar lain. Kami mempunyai kiosk yang menjual pelbagai jenis makanan dan minuman (termasuk minuman keras!).

Will there be any supervision for park goers on the rides and attractions in SplashMania?

Hello there, thank you for reaching out to us. Your safety is our priority. Rest assured, you and all the other visitors will be supervised by our trained and certified lifeguards and roaming staff to ensure your visit at SplashMania is a fun and safe one!

Hai, terima kasih kerana menghubungi kami. Keselamatan anda keutamaan kami. Yakinlah, anda dan semua pelawat lain akan diawasi oleh pasukan penyelamat kami yang terlatih dan bertauliah serta kakitangan perayauan untuk memastikan lawatan anda di SplashMania adalah menyeronokkan dan selamat!

Are there any vegetarian options available for food in the water theme park?

Hi there, thank you for reaching out to us. Yes, vegetarian options are available in SplashMania. You may speak to our vendors on-site for more assistance on this. Thank you.

Hai, terima kasih kerana menghubungi kami. Ya, pilihan vegetarian tersedia di SplashMania. Anda boleh bercakap dengan vendor kami di lokasi untuk mendapatkan bantuan lanjut mengenai perkara ini. Terima kasih.

Can I bring a whole cake into the park?

Hi there, thank you for reaching out to us. Yes, you may! But first... could we know what's the special occasion and why weren't we invited? Okay, we're pulling your leg here. Yes, you can bring a whole cake into the park but do reach out to email or contact number to inform us prior to your visit. A corkage fee of RM50 will also have to be prepared on your end for this arrangement. Thank you.

Hai, terima kasih kerana menghubungi kami. Ya, anda boleh! Tetapi sebelum tu, ... bolehkah kami ketahui apakah majlis istimewa itu dan mengapa kami tidak dijemput? Okay, main-main je. Ya, anda boleh membawa kek ke taman tema air tetapi hubungi e-mel atau nombor hubungan untuk memaklumkan kami sebelum lawatan anda. Bayaran corkage sebanyak RM50 juga perlu disediakan di pihak anda untuk pengaturan ini. Terima kasih.

Community (career, volunteer, corporate etc.)

My kid’s birthday is coming up and I’d like to plan a birthday bash for him at SplashMania. How should I proceed?

Hi there, thank you for reaching out to us. We're so excited for you and your little one! Thank you for choosing SplashMania as the venue for your child's special day. Please contact us at hello.glplay@gamudaland.com.my so our relevant teams can further assist you with this request. Thank you.

Hai, terima kasih kerana menghubungi kami. Kami sangat teruja untuk anda dan anak kecil anda! Terima kasih kerana memilih SplashMania sebagai tempat untuk hari istimewa anak anda. Sila hubungi kami di hello.glplay@gamudaland.com.my supaya pasukan kami dapat membantu anda dengan permintaan ini. Terima kasih.

What career opportunities are there in SplashMania?

Hi there, thank you for your interest in wanting to be a part of the Splash Team! For career opportunities and job openings, please contact us at hello.glplay@gamudaland.com.my to find out more. Thank you.

Hai, terima kasih kerana berminat untuk menjadi sebahagian daripada Pasukan Splash! Untuk peluang kerjaya dan pekerjaan, sila hubungi kami di hello.glplay@gamudaland.com.my untuk mengetahui lebih lanjut. Terima kasih.

I would like to volunteer at SplashMania. Who can I get in touch with?

Hi there, thank you for your interest in wanting to be a part of the Splash Team as a volunteer! For such opportunities, please contact us at hello.glplay@gamudaland.com.my. Thank you.

Hai, terima kasih kerana berminat untuk menjadi sebahagian daripada Pasukan Splash sebagai sukarelawan! Untuk peluang sedemikian, sila hubungi kami di hello.glplay@gamudaland.com.my. Terima kasih.

I would like to host a company day out at SplashMania. May I know what the requirements are?

Hi there, thank you for your interest. We cannot wait for you to have a splashing good time with your colleagues at SplashMania. Please contact us at hello.glplay@gamudaland.com.my so our relevant teams can help you with your request. Thank you.

Hai, terima kasih kerana berminat. Kami tidak sabar untuk anda berseronok dengan rakan sekerja anda di SplashMania. Sila hubungi kami di hello.glplay@gamudaland.com.my supaya pasukan kami dapat membantu anda dengan permintaan anda. Terima kasih.

Is there a one-day package I can purchase that covers SplashMania and other attractions in Gamuda Cove for a company day trip?

Hi there, thank you for reaching out to us. We could not be more stoked for your potential visit to SplashMania and possibly THE WHOLE OF GAMUDA COVE! For such arrangements, please contact us at hello.glplay@gamudaland.com.my so our relevant teams in charge can assist you better. Thank you.

Hai, terima kasih kerana menghubungi kami. Kami amat teruja dengan lawatan anda ke SplashMania dan Gamuda Cove! Untuk pengaturan sedemikian, sila hubungi kami di hello.glplay@gamudaland.com.my supaya pasukan kami yang berkenaan boleh membantu anda dengan permintaan anda. Terima kasih.

Since I will be planning my event in SplashMania, may I know if it's possible to get the SplashSquad mascots involved too?

Hi there, thank you for your interest. We're so happy that you're choosing SplashMania as your destination and you want to have our Splash Squad in on it too?! Please contact us at hello.glplay@gamudaland.com.my so that our relevant teams in charge can further assist you with your request. Thank you.

Hai, terima kasih kerana berminat.Kami sangat gembira kerana anda memilih SplashMania sebagai destinasi anda dan juga Skuad Splash kami! Sila hubungi kami di hello.glplay@gamudaland.com.my supaya pasukan kami dapat membantu anda dengan permintaan anda.Terima kasih.

I am a student and I would like to use SplashMania for my assignment. May I know who can I get in touch with for more details?

Hi there, thank you for your interest. Please contact us at hello.glplay@gamudaland.com.my and do include in your email on what the assignment may be so that we can forward it to our relevant teams to help assist you with your request. Thank you.

Hai, terima kasih kerana berminat. Sila hubungi kami di hello.glplay@gamudaland.com.my dan sertakan dalam e-mel anda ringkasan tugasan itu supaya pasukan kami yang berkaitan dapat membantu anda dengan permintaan anda. Terima kasih.

Do you offer any corporate rates for companies who are looking to visit SplashMania?

Hi there, thank you for reaching out to us. We cannot wait for you and your company to make a splash here but first things first... Please contact us at hello.glplay@gamudaland.com.my. Our relevant teams will take it from there. Thank you.

Hai, terima kasih kerana menghubungi kami.Kami tidak sabar untuk anda dan rakan tugasan anda untuk melawat kami di sini! Sila hubungi kami di hello.glplay@gamudaland.com.my supaya pasukan kami yang dapat membantu anda dengan permintaan anda. Terima kasih.

I'm hosting an event in my school/company and I would like to include SplashMania into the itinerary. May I know if there are any plans and packages available for such requests?

Hi there, thank you for your interest. We're so happy that you're including SplashMania in the schedule! Please contact us at hello.glplay@gamudaland.com.my so our relevant teams in charge can further assist you with your inquiries. Thank you.

Hai, terima kasih kerana berminat. Kami sangat gembira kerana anda memilih SplashMania sebagai salah satu aktiviti anda! Sila hubungi kami di hello.glplay@gamudaland.com.my supaya pasukan kami yang dapat membantu anda dengan permintaan anda. Terima kasih.

Sustainability

What makes SplashMania a sustainable water theme park?

Hi, thank you for your interest. While theme parks aren't sustainable by nature, we are taking the necessary steps to tackle and raise consciousness towards the environment. We have strategically planned 3 implementation phases across the year. With this, our visitors will be able to expect features such as solar street lighting, water-efficient fittings and rainwater harvesting. Other efforts that you'll notice would be the usage of biodegradable materials such as cups, plates and utensils followed by ample of recycling bins within the water theme park.

Hai, terima kasih atas minat anda. Walaupun taman tema tidak lestari secara semula jadi, kami mengambil langkah yang diperlukan untuk menangani dan meningkatkan kesedaran sivik terhadap alam sekitar. Kami telah merancang strategi 3 fasa pelaksanaan sepanjang tahun. Dengan ini, taman tema air kami akan merangkumi ciri-ciri seperti lampu jalan solar, kelengkapan cekap air dan penuaian air hujan. Usaha lain yang akan dilaksanakan ialah penggunaan bahan terbiodegradasi seperti cawan, pinggan dan perkakas serta lengkapi dengan penyediaan tong kitar semula dalam taman tema air.

What are some of SplashMania’s sustainable initiatives that’s being done in the park?

Hello, thank you for reaching out to us. Are you a fellow eco-warrior like we are? We have ongoing efforts to equip the park with environmentally conscious features such as solar street lighting, water-efficient fittings and rainwater harvesting. When the park opens, you will notice the usage of biodegradable materials such as cups, plates and utensils followed by ample recycling bins within the water theme park.

Halo, terima kasih kerana menghubungi kami. Adakah anda seorang pahlawan eko seperti kami? Kami mempunyai pelbagai usaha berterusan untuk melengkapkan taman tema air dengan ciri-ciri yang mesra alam sekitar seperti lampu jalan suria, kelengkapan cekap air dan penuaian air hujan. Usaha lain yang akan ada ialah penggunaan bahan terbiodegradasi seperti cawan, pinggan dan peralatan diikuti dengan tong kitar semula yang mencukupi di dalam taman tema air.

Will there be shade provided in SplashMania?

Hi there, thank you for reaching out to us. Yes, there will be lots of shade in the water park to shield you from the sun in this (crazy) Malaysian weather. Other than the shade, we also suggest jumping or sliding into one of our pools for instant relief.

Hai, terima kasih kerana menghubungi kami. Ya, akan ada banyak tempat teduh di taman tema air untuk melindungi anda daripada sinaran matahari. Selain daripada tempat teduh, kami juga mencadangkan untuk melompat atau meluncur ke dalam salah satu kolam kami untuk kelegaan segera.

Are there recycling bins around SplashMania?

Hello, thank you for reaching out to us. The Splash Team are dedicated eco-warriors who believe in the 3R's. So, yes! There will recycling bins all around SplashMania.

Halo, terima kasih kerana menghubungi kami.Pasukan Splash kami adalah pahlawan eko yang berprinsipkan 3R iaitu Reduce, Reuse & Recycle. Jadi, semestinya akan ada tong kitar semula di sekitar SplashMania.

SplashMania is said to be a sustainable water theme park. How is it reducing energy and water consumption to be sustainable?

Hi there, thank you for reaching out to us. To be more energy and water efficient, our water park is equipped with solar street lighting, water-efficient fittings and rainwater harvesting.

Hai, terima kasih kerana menghubungi kami. Untuk menjadi lebih cekap tenaga dan air, taman tema air kami dilengkapi dengan lampu jalan suria, kelengkapan cekap air dan penuaian air hujan.

In an effort to be sustainable, can I bring my own water tumblers/cups/bottles into the park?

Hi there, thank you for reaching out to us and for wanting to do your part to save our planet! All SplashMania visitors are allowed to bring one bottle with a maximum capacity of 500ml.

Hai, terima kasih kerana menghubungi kami dan kerana ingin melakukan bahagian anda untuk menyelamatkan planet kita!Semua pengunjung SplashMania dibenarkan membawa satu botol pada kapasiti maksimum 500ml.

Where do the trees in SplashMania come from?

Hi there, thank you for your interest. 70% of the trees surrounding SplashMania come from our Advanced Tree Planting method that's used to efficiently create forests.

Hai, terima kasih kerana berminat.70% daripada pokok di sekeliling SplashMania berasal daripada kaedah Advanced Tree Planting yang kami gunakan untuk mencipta hutan hujan tropika.